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Managing Employee Absence Guide

These records help with:

  • Payroll and statutory sick pay tracking
  • Fairness and consistency
  • Identifying absence patterns

 

Managing Frequent Short-Term Absence

It is important that your Absence Policy clearly outlines your approach to short-term absence. For

example, you may wish to specify that after 3 instances of absence, a meeting will be arranged to

discuss any underlying issues or support needs.

  • Conduct return-to-work interviews after each absence.
  • If a pattern emerges, arrange a formal meeting to discuss concerns.
  • Consider whether reasonable supports (e.g. reduced hours, wellness support) may help.
  • If there is no improvement, follow your disciplinary procedure.

 

Managing Long-Term Absence

  • Stay in regular contact with the employee.
  • Request regular medical updates and prognosis.
  • Consider an Occupational Health Assessment to guide decisions.
  • Where reasonable, consider adjustments or phased return-to-work plans.
  • If return is not feasible, explore other alternatives before considering dismissal.

 

Legal Considerations

  • Employees accrue annual leave while on certified sick leave and family leave.
  • Avoid assumptions about health conditions — consider obligations under disability and equality legislation.
  • Follow a fair and documented process if terminating due to capability.

 

Absence Policy Checklist

✔ Outline employee obligations to report absence promptly

✔ Define acceptable methods of notification (e.g. phone, not text)

✔ State when medical certificates are required

✔ Include a trigger point for review (e.g. after 3 absences)

✔ State that a referral to Occupational Health may occur if appropriate

✔ Detail any disciplinary implications of unauthorised absence

 

Questions?

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